Build the foundation that every HR career actually starts with.
Certificate in HR Skills I & II
Develop the HR fundamentals course knowledge and practical skills that real human resources roles actually require.
- UK Licensed
- Global Standards
- Expert Instructor
- 5 Day Training
- Overview
Course Overview
Most people land in HR roles through promotion, restructuring, or simple necessity, and end up learning the job by trial and error. Policy gets written without proper grounding. Difficult employee relations situations get handled with instinct instead of structure. A solid certification in HR closes that gap before it becomes a costly mistake.
That’s exactly what this Certificate in HR Skills I & II is built to deliver. Across two structured levels, the program covers human resources certification fundamentals, employee relations skills development, performance coaching training, and a wide range of practical HR generalist skills. It sits within our broader training portfolio, alongside other tech certifications and our CIPD Learning and Development Level 7 program. Whether you’re brand new to HR or formalizing years of on-the-job experience into a recognized HR certificate program, this gives you the structured foundation to build on.
- Goals
Course Objectives
By the end of this program, participants will be able to:
- Apply core human resource skills across recruitment, onboarding, and day-to-day HR administration
- Conduct employee relations training scenarios involving conflict, grievance, and disciplinary processes
- Use performance management training techniques to set goals, give feedback, and manage underperformance
- Support workforce planning training initiatives, connecting headcount decisions to business strategy
- Apply Recruitment strategy training and recruitment and selection training principles to attract the right candidates
- Develop foundational HR policy development skills that hold up under real organizational scrutiny
- Key Points
Who Should Attend?
- New and Aspiring HR Professionals
- HR Administrators Formalizing Their Skills
- Line Managers Taking on HR Responsibilities
- Recruitment and Talent Acquisition Coordinators
- Office Managers Handling HR Functions
- Career Changers Entering Human Resources
- Key Benefits
Key Benefits of the Course
- A certification in HR built around real workplace scenarios, not just theoretical policy reading
- Practical employee engagement training and New hire orientation training skills you can apply immediately
- Strengthen HR generalist training capability across recruitment, relations, and performance together
- Build foundational HR analytics training skills to support data-informed people decisions
- Earn a recognized credential and progress toward broader HR professional development goals
- Outline
Course Outline
Day 1: HR Fundamentals and Workforce Planning
- Covers core HR fundamentals course content, including legal frameworks, HR's organizational role, and basic terminology
- Introduces workforce planning training principles, connecting staffing decisions to broader business strategy
- Real workplace examples show what happens when HR fundamentals get skipped early in a career
Day 2: Recruitment, Selection, and Onboarding
- Covers Recruitment strategy training and selection training from job posting through the offer stage
- Participants practice structured interview techniques and candidate evaluation using realistic scenarios
- Output is an onboarding training checklist that participants can apply directly to their own organization
Day 3: Employee Relations, Diversity Equity and Inclusion Training
- Covers employee relations training for handling grievances, conflict, and difficult workplace conversations
- Introduces diversity, equity, and inclusion training principles relevant to everyday HR decision-making
- Hands-on exercises work through realistic disciplinary and grievance scenarios with guided feedback
Day 4: Performance Management and Employee Engagement
- Covers performance coaching training techniques, including goal-setting, feedback, and underperformance handling
- Participants explore employee engagement training strategies that go beyond annual surveys and generic perks
- Output is a performance conversation framework that participants can use immediately with their own teams
Day 5: HR Policy, Analytics, and Certification Review
- Covers HR policy development fundamentals and how policies translate into consistent day-to-day practice
- Introduces HR analytics training basics for tracking turnover, engagement, and recruitment effectiveness
- Everyone completes a final review exercise and leaves with their Certificate in HR Skills I & II
- Terms
Training Methodology
This Certificate in HR Skills I & II program combines:
- Practical workshops built around real workplace HR scenarios across both levels
- Hands-on employee relations skills development and performance management training exercises
- Group discussion around recruitment, engagement, and policy challenges
- Structured certification review aligned to recognized HR professional development standards
- Achievements
Certification
Participants who complete both levels receive the Certificate in HR Skills I & II from our Corporate & Industrial Training Center, a recognized certification in HR fundamentals and generalist practice. In-house training is available for organizations building internal HR capability across teams. Contact us now for upcoming dates across our training portfolio.
- Case Study
Case Study Example
A mid-sized logistics company had several team leads handling HR responsibilities without any formal training, leading to inconsistent disciplinary processes and a noticeable rise in employee grievances. After staff completed the Certificate in HR Skills I & II, the company standardized its employee relations approach and introduced a consistent performance management framework across departments. Within the following year, formal grievances dropped, and managers reported far greater confidence in handling difficult HR conversations.
- Why Choose
Why Choose This Program?
Plenty of HR training covers policy language without ever building the practical, day-to-day skills HR roles actually require. This certification in HR is different, built around real recruitment, relations, and performance scenarios, so HR certifications translate directly into confident, capable HR practice. You may also be interested in our CIPD Learning and Development Level 7 program and other tech certifications within our Global Industries Intelligence training portfolio.
- Connect
Contact Us
Ready to build HR capability across your team? Contact us now for upcoming dates and in-house training solutions tailored to your organization.
- FAQs
Fequently Asked Questions
What is the Certificate in HR Skills I & II?
A two-level human resources certification program covering HR fundamentals, employee relations, performance management, recruitment, and policy development for HR professionals at any career stage.
Do participants need prior HR experience?
No prior experience is required. This program works well for HR administrators, aspiring professionals, and line managers taking on HR responsibilities for the first time.
Is this certification suitable for experienced HR staff?
Yes. Many experienced HR staff use this program to formalize informal, on-the-job knowledge into a structured, recognized HR certificate program.
How is this different from the CIPD Learning and Development Level 7 program?
This certificate focuses on broad HR generalist skills at a foundational to intermediate level. The CIPD Level 7 program is a senior, strategic qualification focused specifically on learning and development leadership.
Which roles benefit most from this HR training certification?
HR administrators, generalists, and line managers handling HR responsibilities see the most direct benefit, though anyone building a long-term HR career will find the foundation valuable.
Ready to Level Up Your Skills?
Take your next step with our learning and development programs designed to build real-world skills and unlock new career opportunities.
Course Schedule
Select your preferred date & venue
10 Feb -- 14 Feb
Germany
GBP 4595/Person
19 May -- 23 May
Ghana
GBP 4595/Person
11 Aug -- 15 Aug
Qatar
GBP 4595/Person
17 Nov -- 21 Nov
Spain
GBP 4595/Person
10 Feb -- 14 Feb
Germany
GBP 3595/Person
19 May -- 23 May
Ghana
GBP 3595/Person
11 Aug -- 15 Aug
Qatar
GBP 3595/Person
17 Nov -- 21 Nov
Spain
GBP 3595/Person
Duration
5 Days