1) What we collect

When you enquire, register, pay, cancel, substitute a delegate or attend a course we may collect:

• Name, email, phone, job title, company name, country
• Billing and invoicing details (including sponsor/company invoicing)
• Payment confirmation details (we do not usually store full card details)
• Course details (course selected, attendance record, certificate eligibility)
• Written communications (enquiries, cancellation/substitution requests)
• Basic website usage data (IP address, browser/device, cookies)
  

2) How we use your information

We use your data to:

• process registrations, payments and invoices
• manage cancellations/substitutions under our published policies
• send essential course updates (joining instructions, schedule, venue)
• record attendance and issue certificates where applicable
• meet legal, accounting and compliance requirements
• maintain security and prevent fraud
  

3) Protecting Your Information

We do not sell your personal data. We only share it when necessary with:

• payment providers (to process payments)
• venues and service providers (to deliver the programme)
• IT/email providers (to run communications and systems)
• authorities (only if legally required)
  

4) Data security and retention

We use reasonable security measures to protect your data. We keep personal information only as long as needed for course administration, records and legal requirements then delete or anonymise it.

5) Your choices and rights

You can request access, correction or deletion of your personal information where permitted by law. Contact us at training@giintelligence.com.

6) Updates

We may update this policy when needed. The latest version will always be available on our website with the effective date.

Need help with your data request? Email or Contact Us