About This Course
This course is designed for individuals with sufficient level of knowledge & experience and recognized as SME (Subject Matter Expert) in their respective fields; to qualify them to become highly effective Root Cause Analysis Team Leaders and lead the team throughout the investigation process.
Know About Your Trainer
EDUCATION:
Meteorological Degree from University of Wyoming, USA – Master in Coaching & Counseling
from Lancaster, UK
EXPERIENCE:
Equipped with 31+ years of experience Process Plant Operation, QA/QC, Root Cause Analysis &
Humna Failures at IBN SINA Co. & SABIC Globally.
Course Outline:
Day ONE
• Incident Identification
• RCA Concept
• Organization RCA workflow, and Roles & Responsibilities
• Incident Preparation
Team Scope, Selection, Leader & Member Roles & Responsibilities
Site Visit
Investigation Success Factors & Work plan
• Data Gathering
Identifying Required Data
Data Sources & Collection
Interview Technique
Data Synchronizing
• How Incident Happened?? (Time Line Tool & Construction)
Day TWO
• 5 Whys Methodology + Exercise (Single Investigation for small incidents)
• Human Error Analysis (Identifying & Analyzing Human Error)
DAY THREE
• Fishbone Methodology + Exercise (Team Investigation Methodology)
DAY FOUR
• Fault Tree (Cause & Effect) Methodology + Exercise (Team Investigation Methodology)