An Expert-Led Design Thinking & Business Innovation Program

ITIL® 4 – Digital & IT Strategy

Advance your strategic IT leadership skills with ITIL® 4 training focused on digital transformation, innovation, governance, and business-driven IT strategies.

Course Overview

This is an advanced program, offering professionals real-world knowledge of digital transformation, strategic IT governance and service management using internationally recognised ITIL® 4 frameworks. The course is about digital business strategies and how they relate to IT operations in order to create added value for the organisation in terms of performance and innovation, through structured ITIL training courses.

Participants will build a solid base of knowledge of ITIL® 4 concepts, such as IT services, value-driven IT services, digital transformation, strategic planning and governance models. The training also covers the integration of technology in today’s digital business and how it can help achieve these objectives and enhance the customer experience.

It has advanced concepts from ITIL managing professional pathways that focus on strategic decision-making within fast-changing digital environments. Participants will learn about service value systems, risk management, digital leadership and organisational transformation strategies.

This program also includes ITIL 4 strategist course methodologies and equips IT management and enterprise transformation professionals with a solid foundation for their advanced strategic careers. It helps organizations to build sustainable digital strategies and enhances their innovation and operational resilience.

The training is aligned with ITIL 4 leader digital & it strategy requirements and is suitable for practitioners who are looking to build their knowledge and experience in enterprise service strategy, IT governance and digital leadership.

Course Objectives

At the end of the training, participants should be able to:

Who Should Attend?

This program is for:

Key Benefits of the Course

Course Outline

Day 1: ITIL® 4 & Digital Strategy Fundamentals

Day 2: Digital Transformation & Governance

Day 3: Innovation, Risk & Strategic Leadership

Day 4: Advanced IT Strategy & Service Management

Day 5: Certification Preparation & Practical Applications

Training Methodology

This program includes:

  • Interactive lectures
  • Digital transformation case studies
  • Strategic planning workshops
  • Group discussions
  • Service management simulations
  • Certification preparation sessions

It is an integral component of our structured corporate training development programs in accordance with our training calendar.

Certification

The certificate, if passed successfully, will equip participants for the advancement of their careers in the areas of digital transformation, IT governance and enterprise service management.

Case Study Example

A multinational company had an issue with integrating IT operations with digital business goals. The company adopted structured ITIL strategic frameworks and governance models, thereby enhancing operational efficiency by 35% and advancing digital transformation efforts across various departments.

Why Select This Program?

A program that delivers real-world, industry-specific expertise in digital strategy, governance and IT service management using internationally recognised ITIL frameworks. It enhances leadership skills, strategic planning and enterprise digital transformation capabilities.

The course also fits in with the following advanced strategic certifications: ITIL 4 Digital and IT strategy pathways for advanced strategic positions in modern IT leadership.

Contact Us

For the upcoming ITIL training courses, check the current course schedules or for customised corporate learning solutions, enquire now about our latest courses that are backed by GI Intelligence initiatives.

Fequently Asked Questions

What is the ITIL® 4 Digital & IT Strategy?

It is an advanced ITIL course that centres on digital transformation and strategic planning, as well as aligning IT services to the business goals.

This course is ideal for anyone who manages IT or a digital transformation project and is looking to take on a leadership role in strategic IT.

Yes, it is possible to prepare for ITIL 4 strategist certification and other strategic ITIL pathways through this program.

ITIL training helps enhance IT service management, operational efficiency, governance, and digital transformation.

It is recommended to have a basic knowledge of IT service management or ITIL 4 Foundation certification before taking this advanced course.

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Course Schedule

Select your preferred date & venue

10 Feb -- 14 Feb

Nigeria

GBP 4595/Person

26 May -- 30 May

Saudi Arabia

GBP 4595/Person

25 Aug -- 29 Aug

Switzerland

GBP 4595/Person

30 Nov -- 4 Dec

Egypt

GBP 4595/Person

10 Feb -- 14 Feb

Nigeria

GBP 3595/Person

26 May -- 30 May

Saudi Arabia

GBP 3595/Person

25 Aug -- 29 Aug

Switzerland

GBP 3595/Person

30 Nov -- 4 Dec

Egypt

GBP 3595/Person

Duration

5 Days

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